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Delete your Renovation Bridge account

For the Renovation Bridge app and website. Last updated: October 27, 2026

You can delete your account yourself in the Renovation Bridge app or on this website. You don’t need to call or email us.

Homeowners

  1. Open the app, or sign in at renovationbridge.com/homeowners/login.
  2. Tap More, then Delete account.
  3. Type DELETE to confirm, then tap Delete my account.

How long it takes: right away. You’re signed out and the sign-in page confirms it’s done.

Deleted:

  • your login and profile
  • photos and files you added, and the messages you sent
  • every project no contractor has visited
  • app sign-in keys (Face ID) and notification settings on your devices

Kept: when a contractor already visited or booked a visit, the basics of that visit (your name, project address and the visit time) stay on that contractor’s record, because they paid for the appointment. If a visit is still coming up, we cancel it and let the contractor know.

Contractors

  1. Open the app, or sign in at renovationbridge.com/pro/login.
  2. Go to Settings, then Delete account.
  3. Tap Send delete request.

How long it takes: we close contractor accounts within 7 days and email you when it’s done. We close them by hand so nothing is lost mid-deal, like unused credits, open bookings or your team’s logins.

Closed: your login and your team’s logins. Your profile and photos come off the app and website, so homeowners no longer see you and you get no new projects.

Kept: the business records of your account: your signed agreement, visits and bookings, payments, invoices and credits, any commission owed, and the messages and proposals on homeowners’ projects (they are part of the homeowner’s project too). We keep them for our books and taxes and because your agreement continues to cover projects you were introduced to.

Can’t sign in?

Send a deletion request with our request form or email onn@renovationbridge.com from the email on your account. We confirm it’s you by matching your email or phone, then delete the account the same way.

Calls, texts and emails with our team

Deleting your account removes it from the app and website. Our record of calls, texts and emails with our team is kept with our customer records, as our privacy policy explains. To have that deleted too, say so in your request above.

Renovation Bridge LLC · 140 Mayhew Way, Pleasant Hill, CA 94523 · (925) 693-7590