Help and support
For the Renovation Bridge app and website. Last updated: October 27, 2026
Talk to our team
- Call or text (925) 693-7590
- Email onn@renovationbridge.com
- In the app: open More, then Report a problem
Report a message, a photo or a person
In any chat, tap Report under a message or photo, or open the ⋯ menu to report the other person or block the chat. The other person isn’t told who reported. Our team reviews every report within 24 hours and follows up with you.
Chat rules
Chat is for planning your project. By sending a message or photo, you agree to these rules:
- Be respectful. No harassment, threats, hate or bullying.
- No sexual or violent content, and no spam.
- Don’t share anyone else’s private details.
We have zero tolerance for abusive messages or people. We filter abusive language, remove content that breaks these rules, and close the accounts of people who break them.
Delete your account
You can delete your account in the app or on the website. See how to delete your account for the steps, what is deleted and what we keep.
Your privacy
Read our privacy policy to see what we collect and how we use it.
